{"id":8910,"date":"2026-03-19T13:09:50","date_gmt":"2026-03-19T07:39:50","guid":{"rendered":"https:\/\/ladensitae.in\/?page_id=8910"},"modified":"2026-03-19T13:33:46","modified_gmt":"2026-03-19T08:03:46","slug":"refund-and-cancellation-policy","status":"publish","type":"page","link":"https:\/\/ladensitae.in\/ml\/refund-and-cancellation-policy\/","title":{"rendered":"Refund and Cancellation Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8910\" class=\"elementor elementor-8910\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6601a39 e-flex e-con-boxed e-con e-parent\" data-id=\"6601a39\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3717ce8 elementor-widget elementor-widget-n-carousel\" data-id=\"3717ce8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;efe0dac&quot;},{&quot;slide_title&quot;:&quot;Slide #2&quot;,&quot;_id&quot;:&quot;9915457&quot;}],&quot;slides_to_show&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 2\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e233da e-flex e-con-boxed e-con e-child\" data-id=\"6e233da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2eea8fc elementor-widget elementor-widget-heading\" data-id=\"2eea8fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Women\u2019s Day Special Offer 25% OFF on Hair Treatments\n<div class=\"amw\">(Applicable for men &amp; women)<\/div><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 2\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-87ded36 e-flex e-con-boxed e-con e-child\" data-id=\"87ded36\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d430bf elementor-widget elementor-widget-heading\" data-id=\"5d430bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">  <div style=\"margin:0px auto 8px;width:max-content\" class=\"ld_badge ld-fade-in shake-once\">Limited Time Offer<\/div>Get 50% Off on Hair Consultation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-205b58e e-flex e-con-boxed e-con e-parent\" data-id=\"205b58e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76cbe0d elementor-widget__width-auto elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"76cbe0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"230\" height=\"44\" src=\"https:\/\/ladensitae.in\/wp-content\/uploads\/2025\/08\/La-Densitae-logo.png\" class=\"attachment-full size-full wp-image-4932\" 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data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"512\" height=\"512\" x=\"0\" y=\"0\" viewbox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512\" xml:space=\"preserve\" class=\"\"><g><path d=\"M398.5 281h-298c-13.81 0-25-11.19-25-25s11.19-25 25-25h298c13.81 0 25 11.19 25 25s-11.19 25-25 25z\" fill=\"#ffffff\" opacity=\"1\" data-original=\"#000000\"><\/path><path d=\"M284.01 399.25a24.96 24.96 0 0 1-18.34-8c-9.39-10.12-8.79-25.94 1.33-35.33l107.47-99.67-110.72-99.94c-10.25-9.25-11.06-25.06-1.81-35.31s25.06-11.06 35.31-1.81l131 118.25c5.21 4.7 8.2 11.37 8.25 18.39s-2.85 13.73-8 18.5L301 392.58a24.917 24.917 0 0 1-16.99 6.67z\" fill=\"#ffffff\" opacity=\"1\" data-original=\"#000000\"><\/path><\/g><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u0d15\u0d7a\u0d38\u0d7e\u0d1f\u0d4d\u0d1f\u0d47\u0d37\u0d7b \u0d2c\u0d41\u0d15\u0d4d\u0d15\u0d4d \u0d1a\u0d46\u0d2f\u0d4d\u0d2f\u0d41\u0d15<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d4920c2 e-flex e-con-boxed e-con e-parent\" data-id=\"4d4920c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66ef99d3 elementor-widget elementor-widget-text-editor\" data-id=\"66ef99d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-section-id=\"d3kok1\" data-start=\"340\" data-end=\"367\"><strong data-start=\"344\" data-end=\"367\">Cancellation Policy<\/strong><\/h3><p data-start=\"368\" data-end=\"487\">Once a Transaction is completed, it shall be considered as a legally binding agreement between the User and Ladensitae.<\/p><p data-start=\"489\" data-end=\"722\">Users may request cancellation of an order <strong data-start=\"532\" data-end=\"588\">before the product\/service is delivered or initiated<\/strong>, unless otherwise specified on the Platform. Cancellation requests will be reviewed, and approval shall be subject to our discretion.<\/p><hr data-start=\"724\" data-end=\"727\" \/><h3 data-section-id=\"13d4x1k\" data-start=\"729\" data-end=\"750\"><strong data-start=\"733\" data-end=\"750\">Refund Policy<\/strong><\/h3><p data-start=\"751\" data-end=\"817\">Refunds will only be considered under the following circumstances:<\/p><ul data-start=\"819\" data-end=\"991\"><li data-section-id=\"6rclmp\" data-start=\"819\" data-end=\"922\"><p data-start=\"821\" data-end=\"922\">If the product and\/or service delivered <strong data-start=\"861\" data-end=\"895\">does not match the description<\/strong> provided on the Platform<\/p><\/li><li data-section-id=\"xrc05b\" data-start=\"923\" data-end=\"991\"><p data-start=\"925\" data-end=\"991\">If there is a <strong data-start=\"939\" data-end=\"966\">genuine issue or defect<\/strong> in the product\/service<\/p><\/li><\/ul><p data-start=\"993\" data-end=\"1028\">To request a refund, the User must:<\/p><ul data-start=\"1030\" data-end=\"1237\"><li data-section-id=\"phf2zm\" data-start=\"1030\" data-end=\"1103\"><p data-start=\"1032\" data-end=\"1103\">Submit the request within <strong data-start=\"1058\" data-end=\"1068\">3 days<\/strong> from the date of the Transaction<\/p><\/li><li data-section-id=\"1sbwhru\" data-start=\"1104\" data-end=\"1145\"><p data-start=\"1106\" data-end=\"1145\">Email us at <strong data-start=\"1118\" data-end=\"1143\"><a class=\"decorated-link cursor-pointer\" href=\"mailto:info@ladensitae.com\" rel=\"noopener\" data-start=\"1120\" data-end=\"1141\">info@ladensitae.com<\/a><\/strong><\/p><\/li><li data-section-id=\"1628mm3\" data-start=\"1146\" data-end=\"1237\"><p data-start=\"1148\" data-end=\"1237\">Provide a clear reason for the refund request along with supporting proof (if applicable)<\/p><\/li><\/ul><hr data-start=\"1239\" data-end=\"1242\" \/><h3 data-section-id=\"1n8l14z\" data-start=\"1244\" data-end=\"1269\"><strong data-start=\"1248\" data-end=\"1269\">Refund Processing<\/strong><\/h3><ul data-start=\"1270\" data-end=\"1496\"><li data-section-id=\"uzo9ua\" data-start=\"1270\" data-end=\"1365\"><p data-start=\"1272\" data-end=\"1365\">Once a refund request is received, we may review and request additional details if required<\/p><\/li><li data-section-id=\"1p1c95c\" data-start=\"1366\" data-end=\"1433\"><p data-start=\"1368\" data-end=\"1433\">Approved refunds will be processed within <strong data-start=\"1410\" data-end=\"1431\">5\u20137 business days<\/strong><\/p><\/li><li data-section-id=\"cu5nlg\" data-start=\"1434\" data-end=\"1496\"><p data-start=\"1436\" data-end=\"1496\">The refund will be credited to the original payment method<\/p><\/li><\/ul><hr data-start=\"1498\" data-end=\"1501\" \/><h3 data-section-id=\"122dvgn\" data-start=\"1503\" data-end=\"1531\"><strong data-start=\"1507\" data-end=\"1531\">Non-Refundable Cases<\/strong><\/h3><p data-start=\"1532\" data-end=\"1583\">Refunds may not be provided in the following cases:<\/p><ul data-start=\"1585\" data-end=\"1726\"><li data-section-id=\"1p1zkau\" data-start=\"1585\" data-end=\"1618\"><p data-start=\"1587\" data-end=\"1618\">Change of mind after purchase<\/p><\/li><li data-section-id=\"pw7xh0\" data-start=\"1619\" data-end=\"1674\"><p data-start=\"1621\" data-end=\"1674\">Delay caused by external factors beyond our control<\/p><\/li><li data-section-id=\"1a0cxmi\" data-start=\"1675\" data-end=\"1726\"><p data-start=\"1677\" data-end=\"1726\">Requests made after the specified refund window<\/p><\/li><\/ul><hr data-start=\"1728\" data-end=\"1731\" \/><h3 data-section-id=\"q8rliy\" data-start=\"1733\" data-end=\"1755\"><strong data-start=\"1737\" data-end=\"1755\">Final Decision<\/strong><\/h3><p data-start=\"1756\" data-end=\"1879\">All refund and cancellation requests are subject to review, and the final decision will be at the discretion of Ladensitae.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-504482d e-flex e-con-boxed e-con e-parent\" data-id=\"504482d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b89b89 elementor-widget elementor-widget-heading\" data-id=\"5b89b89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">COPYRIGHT \u00a9 2026 LA DENSITAE. ALL RIGHTS RESERVED.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-df3ede0 e-con-full e-flex e-con e-child\" data-id=\"df3ede0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bdf644d elementor-widget elementor-widget-heading\" data-id=\"bdf644d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/ladensitae.in\/ml\/refund-and-cancellation-policy\/\">Refund and Cancellation Policy<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-343d794 elementor-widget elementor-widget-heading\" data-id=\"343d794\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/ladensitae.in\/ml\/terms-and-conditions\/\">Terms and Conditions<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-777dd15 elementor-widget elementor-widget-heading\" data-id=\"777dd15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/ladensitae.in\/ml\/privacy-policy\/\">Privacy Policy<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Women\u2019s Day Special Offer 25% OFF on Hair Treatments (Applicable for men &amp; women) Limited Time OfferGet 50% Off on Hair Consultation Women\u2019s Day Special Offer 25% OFF on Hair Treatments (Applicable for men &amp; women) Limited Time OfferGet 50% Off on Hair Consultation Book A Consultation Cancellation Policy Once a Transaction is completed, it [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-8910","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ladensitae.in\/ml\/wp-json\/wp\/v2\/pages\/8910","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ladensitae.in\/ml\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ladensitae.in\/ml\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ladensitae.in\/ml\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ladensitae.in\/ml\/wp-json\/wp\/v2\/comments?post=8910"}],"version-history":[{"count":13,"href":"https:\/\/ladensitae.in\/ml\/wp-json\/wp\/v2\/pages\/8910\/revisions"}],"predecessor-version":[{"id":8950,"href":"https:\/\/ladensitae.in\/ml\/wp-json\/wp\/v2\/pages\/8910\/revisions\/8950"}],"wp:attachment":[{"href":"https:\/\/ladensitae.in\/ml\/wp-json\/wp\/v2\/media?parent=8910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}