Terms & Conditions

By accessing this website https://ladensitae.in/, you agree to be bound by these Terms and Conditions (“Terms”) in a legally binding agreement between Ladensitae (“Merchant”, “we”, “us”, or “our”) and the user (“you”, “your”).

If you do not agree with these Terms, please do not use this website.

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of those changes.

1. Eligibility

You represent that you are legally capable of entering into binding contracts under applicable laws of India.

2. Definitions

• Platform: Refers to https://ladensitae.in/

• User: Any individual accessing or using the Platform

• Transaction: Any purchase made on the Platform

• Transaction Amount: The amount paid by the User

• Payment Instrument: Includes UPI, debit/credit cards, net banking, wallets, or other methods

3. Use of the Platform

You agree to:

• Provide accurate and complete information

• Use the platform only for lawful purposes

• Not misuse, disrupt, or attempt unauthorized access

4. Products & Services

We strive to provide accurate descriptions of products/services. However, we do not guarantee that all information is error-free, complete, or current.

5. Pricing & Payments

• All prices are listed in INR unless stated otherwise

• Payments must be made through authorized payment methods

• We are not responsible for payment failures due to banking issues

6. Refund & Cancellation Policy

• Refunds and cancellations are subject to our policy

• Approved refunds (if applicable) will be processed within 5–7 business days

• Certain products/services may be non-refundable

(You can customize this later based on your business)

7. Shipping / Delivery Policy

• Orders/services will be processed within a reasonable timeframe

• Delivery timelines may vary depending on the nature of the product/service

• Delays caused by third parties are not our responsibility

8. Prohibited Activities

You agree NOT to:

• Use the platform for illegal purposes

• Attempt to hack, reverse-engineer, or disrupt services

• Upload malicious content

• Misrepresent identity or information

9. Limitation of Liability

We shall not be liable for:

• Any indirect, incidental, or consequential damages

• Losses due to misuse of the platform

• Payment failures or unauthorized transactions

10. User Content & Reviews

• Users may post reviews based on genuine experiences

• We reserve the right to remove inappropriate content

• By posting, you grant us the right to use such content

11. Privacy

Your use of the platform is also governed by our Privacy Policy.

12. Third-Party Links

We are not responsible for content or practices of third-party websites linked on our platform.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in [Your City, e.g., Pune, Maharashtra].

14. Grievance Redressal

For any complaints or concerns, contact:

• ഇമെയിൽ: info@ladensitae.com

• Phone: +91-96041 17788

• Address: 3rd Floor, Sunflower Commercial Premises CHS Limited, A7/ A8 and 9, Baner – Mahalunge Rd, Baner, Pune, Maharashtra 411069

15. Disclaimer

• The platform is provided “as is” without warranties

• We do not guarantee uninterrupted or error-free service

• Users are responsible for maintaining confidentiality of their account details